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Helpline
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The Victim Support Scottish helpline is a national service which takes calls from all over Scotland.

Volunteers provide information on VSS victim & witness services throughout the country and other local and national voluntary and statutory organisations.
 
They may also be required to provide emotional and practical support to callers who need immediate assistance.

Some computer skills would be beneficial but not necessary as full training will be given.
 
Training and Induction Details
Foundation Training takes place on a regular basis throughout the year and takes about 25 hours to complete, with additional training from the Telephone Helpline Association.

Selection Procedures
Application Form, Induction/Training, Informal Chat, Enhanced Disclosure Check, References, Probationary Period

Expenses Detail
Reasonable travel and subsistence costs whilst on VSS business are reimbursed.
 
Frequency & Commitment
The time commitment that we ask from you in fulfilling this role is approximately three hours per week, for 1 year minimum

Minimum Age: Volunteers must be at least 18 years of age
 

Please find an application form attached below.
 
If you are interested in being a volunteer, please contact the Glasgow Office, details below.
 

You are welcome to apply at any time but please be aware the recruitment process may take several months to complete
 
 
Useful Contacts
Helpline
Victim Support Scotland, Glasgow City
131-141 Saltmarket
G1 5LF
Email: Helpline
Tel: 0141 553 2415
Fax: 0141 553 2405
Useful Downloads
file icon Volunteer Application Form
Application for Volunteers, to be sent to their local office
Victim Support Scotland
Company Number 110185
Scottish Charity Number SCO02138
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