Helpline (costs)
0345 603 9213
Mon - Fri 8am - 8pm
Calls to our Helpline from landlines or mobile cost the same as to an 01 or an 02 number and will generally be included in any discount schemes or inclusive call minutes. For more info, please see www.ukcalling.info/cost-calling
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Our Vision, Mission & Values

What does Victim Support Scotland stand for?

Vision

Surviving Crime by Making People Stronger

Through our services, we can help to lessen the impact of crime upon individuals and communities.

Mission

Our mission is supporting people affected by crime and keeping them at the heart of justice in Scotland.

Values

We are committed to upholding the following values which lie at the heart of victims’ and witnesses’ needs:

Supportive

We give you time to talk, recognise how you are feeling and help you to grow stronger.

People from Victim Support Scotland always make me feel welcome. They have been patient and always listened to what I said”

Young woman talking to supporter

Accessible

We are here for you today, tomorrow and for as long as you need us.

Excellent service, always available when I needed them, I was very thankful for their help

victim and supporter looking at tablet computer

Personalised

We tailor our support to the individual, building their resilience to live a fulfilled life.

I received support to work through my feelings and together, we slowly started to rebuild my life”

woman being supported

Excellence

We will strive to provide the best possible service, yet continue to improve and shape our services in accordance with the needs and expectations of people affected by crime.

 

“My support was nothing short of outstanding and looking back I think that without Victim Support Scotland I wouldn’t be where I am now; it’s an amazing organisation.”

Man looking thoughtful


Helpline: 0345 603 9213 (costs) DONATE