Helpline (costs)
0345 603 9213
Mon - Fri 8am - 8pm
Calls to our Helpline from landlines or mobile cost the same as to an 01 or an 02 number and will generally be included in any discount schemes or inclusive call minutes. For more info, please see
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Service User Feedback Survey

Have you used our services in the past year?  If so, you can help VSS improve our services.

Victim Support Scotland is looking for feedback on our work to help us ensure that we provide the best possible services that meet the needs and expectations of people affected by crime.

Service User feedback helps us to track the organisation’s performance and ensure quality by identifying our strengths and helping us learn where we need to improve.

Our User Feedback Survey provides you with the opportunity to tell us about your experience of using our services, and is available by clicking here.

Alternatively, a paper copy of the survey can be sent to you by post along with a return envelope by emailing

Helpline: 0345 603 9213 (costs) DONATE