Helpline (costs)
0345 603 9213
Mon - Fri 8am - 8pm
Calls to our Helpline from landlines or mobile cost the same as to an 01 or an 02 number and will generally be included in any discount schemes or inclusive call minutes. For more info, please see www.ukcalling.info/cost-calling
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Becoming a Volunteer

What’s involved in becoming a volunteer with Victim Support Scotland? The information below describes what we’re looking for. If you fit the bill, you can volunteer now.

Skills and Experience

All volunteers are given a full training programme and an opportunity to shadow more experienced volunteers before they are fully accredited.

We accept a wide range of people with various skills and experience.  Previous knowledge and experience of the Criminal Justice System is not essential as this will form part of the training programme.

We look for people to join our team who have the following skills:

  1. Adaptability and flexibility
  2. Ability to work in and with communities
  3. Work in an inclusive and non-discriminatory manner
  4. Work in partnership
  5. An understanding of their own role
  6. Listening and communication
  7. Negotiation and conflict management

Time Commitment Required

This depends on the role, but as a general rule, we need to be able to rely upon you and you should be available for most of the year for at least half a day per week, preferably during normal office hours. Some areas are also offering services during the early evening too, so please enquire locally.

Geographical Locations

We have victim service offices in nearly every local authority and our witness service is available in every sheriff and high court throughout Scotland. Please see our local directory for office locations.


Helpline: 0345 603 9213 (costs) DONATE